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Gentran SAP extension

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I am trying to set up an ALE connection between Sterling Gentran and SAP to update IDOC statuses.  However, in the RFC Trace log (dev_rfc.trc), I am getting the following error:

 

**** ERROR file opened at , SAP-REL 620,0,509 RFC-VER 3 529542 MT-SL

T:4372 ======> Name or password is incorrect (repeat logon)

T:4372 <* RfcReceive [1] : returns 3:RFC_SYS_EXCEPTION

 

However, I have confirmed that the SAP username and password entered in the SAPConfg.exe in Gentran are correct.  Can anyone help?


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